We are a third-party shipper based in Milford, CT, working in partnership with several Auction Houses and Fine Art Auctioneers. Please read thoroughly regarding the information we need before pickup and different fees, we try to make it systematically and smoothly as possible to avoid confusion and unneeded miscommunication.

1. Commercial Invoice/Purchase Receipt: Please send us a copy of the Commercial Invoice(Purchase Receipt, NO SCREENSHOT); or please Email/forward your Purchase Receipt "AuctionNinja: Your Auction Invoice & Pick Up Instructions from Clearing House Estate Sales" after you won, you will be able to search the title through your email provider.
We are using it to do the pickup on your behalf.

2. Pick-up(Travel) fees: Please note that travel fees apply for all pickups, regardless of the number of items or purchase total.
Pickup fees vary depending on location and are charged per trip. If multiple pickup addresses are involved—even within the same town—they are treated as separate trips.
*We don't pickup furniture.*
Before we pick up, please pay through the link we send to your email for pick-up service with credit/debit card of your choice.
(The Payment link will ask you to confirm the shipping address and we will get notified after paid; though most of customers ship to the address on Invoice but we need to double check, if there's any APT# was missing.)
We use this address instead of the address on your Invoice to ship to you.
Pickup fees not paid before the date of Pickup will not be picked-up.
After we pick up and finish packing, we will send you an itemized invoice so you can pay for the packaging and shipping cost.
*Paying with a credit/debit card will have a customer assistance fee of 3.7%, to avoid it we accept Zelle(integrated with all banks).

3. Boxing Materials and Wrapping Labor(Prior to Shipping): these depend on the actual items, varies from item to item; for simple items do not require wrapping we charge $3 handling fee(including boxing and taping); We only charge labor fees if they are odd size(irregular shapes, long, heavy) we need to customize the box or glasswares, pictures, frames and anything else that are fragile and needs bubblewraps.
Anything with glasses or electronics, semi-fragile or fragile, we will pack will bubble wraps. If there's already a box, we will reinforce it for shipment transit.

4. Shipping Cost/Postage(Carrier's Fee): Unless you specify which carrier/service you prefer us to ship with, we will choose the cost-effective shipping method depending on the weight and size of the package. cost-effective means least expensive(sometimes may not be the cheapest) cost with better service, we most likely will use USPS Priority Mail/Fedex Ground/UPS Ground, we are one store for all carriers. Actual postage depending on weight, size and ship to locations, also varies from different carriers and services.
We are unable to estimate the postage until packed and weighted.
If the value of the items are over $100, we will add the insurance to the shipment for whatever it costs as well unless you request us not to.

5. We are shipping to the address you entered from the Payment link.
(The Payment link will ask you to confirm the shipping address and we will get notified)